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Knowledge Base

Upload anything. Your agent figures out the rest.

Drop any document — PDF, DOCX, a website link, a messy spreadsheet. Pleep reads it, splits it into structured elements, and makes it instantly available to your AI agent. No formatting required.

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Pleep knowledge base document upload

Smart parsing. Not just chunking.

Most AI tools split your documents into arbitrary chunks. Pleep actually understands the content and organizes it into meaningful categories — so your agent always finds the right answer, not just the nearest paragraph.

Products

Names, prices, features, comparisons — extracted and structured automatically.

Q&A

Questions and answers identified from your docs, ready for instant retrieval.

Procedures

Step-by-step processes your agent should follow when handling specific scenarios.

Contacts

Phone numbers, emails, addresses — pulled out and categorized for easy lookup.

Context

Background information about your company, industry, and positioning.

Other

Everything else that doesn't fit neatly — still parsed and available.

Edit any element. Anytime.

Every parsed element is editable. Found something the parser got wrong? Fix it in one click. Want to add a new product or update a price? Just edit the element directly — no need to re-upload the entire document.

Pleep knowledge base structured elements

Beyond text.

Your AI agent doesn't just read — it sends. Upload media that your agent can share with customers during conversations.

Images

Product photos, diagrams, infographics — your agent sends them when relevant.

Files

Brochures, price lists, contracts — shared directly in the conversation.

Videos

Demo videos, tutorials, product walkthroughs — sent at the perfect moment.

Any source. Any format.

PDF documents
Word files
Website URLs
Spreadsheets
Plain text
Instagram
Google Sheets
Google Docs
Custom entries

Frequently Asked Questions

Pleep accepts PDF, DOCX, XLSX, plain text files, website URLs, Instagram pages, Google Sheets, and Google Docs. You can also add information manually through custom entries.

Pleep doesn't just chunk your files into random pieces. It parses each document into structured categories — products, Q&A, procedures, contacts, and context — so the AI agent finds the right answer every time, not just the nearest paragraph.

Yes. Every parsed element is individually editable. Change a price, add a new product, or update a procedure — the change is live immediately with no retraining or re-uploading required.

Pleep grounds every response in your structured knowledge base. The AI agent only uses information from your uploaded documents and verified elements. If it doesn't have the answer, it says so rather than making something up.

Your agent is only as smart as its knowledge.

Upload once. Edit anytime. Your AI agent always has the latest information — structured, searchable, and ready to sell.

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